Solutions you can rely on, now including your phones
For more than 60 years, Topp Business Solutions has kept Pennsylvania offices running: imaging, managed print, document management and IT. Business phone systems are the next piece. Topp quotes it, installs it, trains your team and services it, the same way we handle everything else on your floor.
One Vendor, Not Another One
Most offices buy phones from a company they will never meet. When something breaks, the phone vendor blames the network and the network vendor blames the phones. You sit in the middle placing the calls.
Topp already knows your network, your switches and your floor plan. We quote the system, install it, train your staff and take the service call. One number. One invoice. One company that answers for it.
Topp technicians configure the phones, run the cutover and mount the hardware on site. No shipping box on your front desk.
In-house trainers walk your staff through the system so you actually use what you bought.
Same service line you already use, backed by the four to six hour response Topp guarantees.
Certified network specialists check bandwidth and switching before anything gets ordered.
Answer Calls From Anywhere
Your extension follows you to the desk phone, the laptop or your mobile. When your team is covering a second location, the front desk goes with them.
Your business number shows on caller ID from the iOS and Android apps. Staff keep their personal numbers private, and customers keep calling one line.
Start a chat, jump into a video meeting or send a business text from the same place. Your team learns one tool instead of four.
Every Conversation In One Place
Calling, video, chat, texting, fax and voicemail run on one platform. Your team stops bouncing between apps to answer one customer.
Topp designs the system, moves your numbers, builds your call flow and supports it after go-live. One location or a dozen, it scales without a rebuild.
Voice, video, messaging and fax on a single system.
Desk phone, desktop, browser or mobile app.
Transparent pricing with no hidden fees.
Live LTE failover keeps calls flowing if the internet drops.
See How It Works
No sales gauntlet. Here is what happens after you raise your hand.
Fill out the short form below or call Topp at 1-800-982-4021.
A Topp consultant reviews your call flow, headcount, locations and network readiness.
You get a recommendation and a firm quote built around your seats and handsets.
Topp moves your numbers, installs the phones, trains your staff and services the account.
Phones We Install And Service
Topp specifies the handsets, configures them and mounts them. Choose desk phones, video phones for conference rooms, cordless for warehouse floors or softphones only.
- Handsets across price points, spec'd to your rooms
- Color-screen desk phones with busy lamp keys for reception
- On-site training so staff use what you paid for
- Analog line replacement for elevators, alarms and fire panels
- The same four to six hour service response Topp guarantees
Meet Topp Business Solutions
Topp helps organizations across Pennsylvania streamline how information moves, from the copier in the hallway to the network behind it. More than 8,000 businesses currently work with Topp.
How Topp Works
- One conversation covers print, IT and now voice.
- 50 people in service and support roles.
- Technicians average more than 15 years in the field.
- Offices in Scranton, Bethlehem, Montoursville and Altoona.
- Ricoh Pro Dealer Award for service and technical expertise.
Figures reported by Topp Business Solutions.
Get Answers Before You Call
Who do we call when something breaks?
Topp. The same service line you already use for print and IT. One ticket, one team, one company responsible for the fix.
Will a phone quote change my print or IT agreement?
No. Your existing Topp agreements stay exactly as they are, whether or not you switch phone providers.
Can I keep my current phone numbers?
In most cases, yes. Topp moves your existing numbers to the new system. Nothing changes for the people who call you.
Do we have to replace every phone?
Not always. Topp reviews your current handsets during the walkthrough. Where equipment does not carry over, we quote the replacement up front.
Will our internet handle it?
Topp checks that during the walkthrough. Network services are already part of what we do, so bandwidth and switching get reviewed before anything gets ordered.
What happens if our internet goes down?
Live LTE failover keeps your phones working while the connection gets restored.
What about our elevator and alarm lines?
Topp replaces those analog lines alongside the voice cutover instead of leaving them for later.
How long does the whole thing take?
It depends on your locations, extension count and porting timeline. Topp gives you a firm schedule with the quote, not an estimate over the phone.
Start With One Conversation
Talk through your phones, your print fleet or both. One call covers all of it.
- Call [[CONTACT NAME]], [[CONTACT TITLE]]1-800-982-4021
- Email[[CONTACT EMAIL]]
- Websitetoppcopy.com
Send Your Details
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Solutions you can rely on. Office technology, managed print and IT services across Pennsylvania.
1110 Saginaw Street
Scranton, PA 18505
1-800-982-4021
toppcopy.com/contact
Scranton
Bethlehem
Montoursville
Altoona