Learn Your Phone
New phone on your desk? Pick your model below and walk through it at your own pace. Stop, back up and replay any step.
Pick Your Phone Model
The model number is printed on the bottom of the phone. Every guide opens in a new tab, so you keep this page handy.
A full walk through of the T57W, from placing your first call to setting up voicemail. Plan on about 10 minutes.
- Making and receiving calls
- Transfers, park and hold
- Voicemail setup and greetings
The same walk through built for the T44, including the programmed buttons your admin set up for transfers and extensions.
- Extension and outside dialing
- Blind and attended transfers
- Conference, DND and forwarding
A screen-by-screen guide to the T74W. It starts with the key layout, then works through transfers, conferencing and voicemail.
- Soft, call, park and BLF keys
- Blind and attended transfers
- Conference calls and voicemail
What You Will Learn
The T57W and T44 tutorials cover the same ground. Most people need three or four of these on day one. The rest is there when you want it.
- Making calls
- Receiving calls
- Extension dialing
- International dialing
- Blind transfers
- Attended transfers
- Voicemail transfer
- Park and hold
- Three-way conference
- Do not disturb
- Call forwarding
- Directory
- Changing ring tones
- Mailbox setup
- Recording your greeting
- Alternate greetings
Also in the T74W Guide
The T74W guide adds the key layout and the icon row along the bottom of the phone. Useful the first week, and after that when someone hands you a headset.
- Soft keys by menu
- Call keys
- Park keys
- BLF light colors
- Paging key
- Call history
- Remote phone book
- Conference with five callers
- Voicemail PIN setup
- Wired and Bluetooth headsets
- Mute and speaker
- Volume, redial and display
Reach the Help Desk
Support, installation questions or a setting you cannot find. A U.S.-based team answers, and you will not be handed off three times to get there.
Need Training for a Team?
New hires, a new location or a group that never got the walk through. Training from Axxess Networks is not metered, so ask and we will set it up.