Customization
Built Around Your Size
The platform fits a five person office and a multi-site operation equally well. Your configuration follows how your business actually runs.
Unified Communications
More Than A Phone System
Axxess Networks builds the software and stands behind it. You get voice, video, messaging and AI in one platform, supported by a team that answers the phone.
Stop stitching together tools that were never built to work together. One platform means one login, one bill and one number to call when you need help.
- Voice, video, messaging and AI in one place
- Executive level phones included with every deployment
- A U.S.-based team you can reach any hour
150+Features on the platform
100+Built-in integrations
100%U.S.-based support team
24/7Coverage, every day
Start Here
What UCaaS Actually Means
Unified communications as a service puts every way you talk to people into one cloud platform. Voice, video, messaging and meetings run through a single application.
The point is not the acronym. The point is that your team stops switching between systems that do not talk to each other. Your people work from one place, on any device.
Axxess Networks writes the software behind that platform. When something needs to change, you are not filing a ticket with a vendor three steps removed from the code.
- Calling with auto attendant
- Video meetings in the browser
- Texting from your main number
- AI greetings and IVR prompts
- Mobile and desktop apps
- Live LTE failover
Service-Backed
Why Choose Axxess Networks
Plenty of providers will sell you software and disappear. The difference here is what happens after the system goes live.
Training
Training Without A Meter
Your team learns the platform at whatever pace it needs. We train new hires after launch at no extra charge.
Support
People Who Pick Up
A U.S.-based team answers around the clock. No offshore routing, no ticket queue that goes nowhere, and a real answer every time.
Software-Driven
Everything Comes In The Box
A package from Axxess Networks includes the hardware, the software and the people. You are not sourcing pieces from four vendors to make one system work.
Executive Level Phones
Color display phones with HD voice, Bluetooth and on-demand call recording. Every unit arrives pre-programmed and ready to use.
Secure Mobile App
Move a live call between your cell and your desk phone. Record remotely and see who is available, all from one device.
Full Desktop App
Screen pop, click to dial, chat and file sharing run in your browser. More than 100 integrations connect the tools you already use.
Managed Edge Service
Security-enabled edge devices at every location. Our team monitors call quality from the cloud 24 hours a day.
Intelligence Built In
Transcription And Sentiment
Call recording transcription turns your audio into plain text you can search. Nobody has to replay a 20 minute call to find one sentence.
Sentiment analysis reads that text and scores the tone of the conversation. You see how a call went before you open it.
Managers use it to coach. Teams use it to catch the accounts that need a follow-up call today rather than next week.
What You Can Do With It
- View sentiment scoring across a conversation
- Keep text transcriptions of recorded calls
- Download both the sentiment and transcription records
More Than 150 Features
Call flows, recording, presence, reporting, voicemail transcription and much more. We will walk you through the ones that matter for your operation.
Who We Serve
Organizations That Cannot Wait
Startups, national brands and nonprofits all run on this platform. When a custom integration is what it takes, our team builds it.
Want To Exceed Your Customers' Expectations?
Become Our PartnerLet's Scope Your System
Tell us how your business runs and we will show you what the platform can do. A real person on our U.S.-based team gets back to you.