About Axxess Networks
Axxess Networks is a U.S.-based leader in cloud communications and intelligent networking solutions. With more than 40 years of telecom expertise, Axxess helps organizations modernize how they connect, collaborate, and serve their customers.
Our portfolio includes Unified Communications (UCaaS), Omnichannel Contact Center, Intelligent LTE Failover, and AI-powered communication tools that drive reliability, scalability, and superior customer experience across industries like healthcare, education, legal, finance, and hospitality.
Our mission is to empower businesses through secure, intelligent communication solutions that elevate connection, enhance productivity, and fuel growth.
- LOCATION: Northern East Coast Preferred (Philadelphia, New York, Boston Region)
Role Overview
The Sales Director plays a critical role in leading Axxess Networks’ next phase of growth by driving revenue performance across direct and channel sales motions. This role combines strategic leadership, hands-on execution, and a focus on scaling sales excellence through the MEDDPICC framework: ensuring predictable forecasting, disciplined pipeline management, and consistent deal progression. You’ll coach, mentor, and inspire a team of high-performing Account Executives, Channel Managers, and SDRs, fostering a culture of accountability, curiosity, and continuous improvement. This is a player-coach position for an experienced SaaS or telecom sales leader who thrives on developing people, optimizing systems, and executing with precision.
Key Responsibilities
Sales Strategy & Leadership
- Lead Axxess’s mid-market and enterprise sales strategy across both direct and channel routes to market.
- Build, coach, and scale a high-performing sales organization including SDRs, and Solutions Executives.
- Implement and reinforce the MEDDPICC qualification methodology to ensure accurate forecasting, deal progression, and pipeline visibility.
- Develop and execute regional go-to-market plans to achieve and exceed growth targets.
- Actively participate in key customer meetings, negotiations, and strategic opportunities.
Team Development & Performance
- Recruit, mentor, and develop sales talent with a focus on leadership readiness and succession.
- Build a team culture rooted in accountability, collaboration, and professional growth.
- Coach sales reps on discovery, MEDDPICC discipline, objection handling, and closing techniques.
- Foster a culture of curiosity and continuous improvement through regular 1:1s, pipeline reviews, and coaching sessions.
Execution & Forecasting
- Own forecasting accuracy, sales reporting, and KPI tracking using CRM and analytics tools.
- Partner with marketing and operations to optimize lead flow, campaign execution, and funnel efficiency.
- Collaborate with product and finance to refine pricing models, solution positioning, and competitive strategy.
- Use data-driven insights to identify opportunities for process improvement, enablement, and market expansion.
Cross-Functional Leadership
- Align sales operations, enablement, and channel strategy under unified goals.
- Partner with marketing to refine vertical-specific campaigns and partner enablement programs.
- Drive collaboration with product and engineering to ensure customer feedback informs roadmap development.
Customer & Market Focus
- Represent Axxess as a senior leader in key customer relationships and strategic accounts.
- Stay informed of market dynamics, competitive positioning, and emerging technologies within UCaaS/CCaaS.
- Champion Axxess’s differentiators: reliability, live failover, 24/7 U.S.-based support, and transparent pricing.
What Success Looks Like
- Consistently exceeds regional and team revenue targets.
- Demonstrates mastery and coaching excellence in MEDDPICC.
- Achieves strong forecast accuracy and disciplined pipeline management.
- Builds a self-sustaining, high-performing team with strong retention and upward mobility.
- Strengthens collaboration across sales, marketing, and operations for unified GTM execution.
Qualifications
- 5–7+ years in B2B SaaS, or telecom sales leadership.
- Proven success leading teams selling UCaaS, CCaaS, or cloud communication solutions.
- Strong experience coaching teams in MEDDPICC or similar structured sales methodologies.
- Demonstrated ability to scale recurring revenue in high-growth environments ($10M+ ARR).
- Expertise managing hybrid (direct and channel) GTM strategies.
- Excellent leadership, coaching, and interpersonal skills with a track record of developing top performers.
- Strong analytical skills with the ability to interpret data, manage forecasts, and drive accountability.
- Working knowledge of CRM (Salesforce or HubSpot) and sales enablement platforms.
- Ability to travel as required to support customers and team members across the Northeast and U.S.
Axxess Networks is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.