Stop Wasting Hold Time: How to Use On-Hold Marketing That Works
Many businesses underestimate just how powerful their phone system can be. Did you know that callers spend an average of 20% of their call time on hold or in queue? That’s time you can’t afford to waste with silence or tired clichés.
At Axxess Networks, we believe that on-hold and in-queue messages should do more than just fill the silence. When used well, they become an effective marketing tool that boosts brand awareness, increases upsells, and creates a more professional customer experience.
