Features & Plans
This is where you’ll find everything; features, plans, pricing guidance and the details most providers leave out. We’ve built every part of this experience to be easy, reliable and fully transparent from day one.
Most unified communication providers bury the good stuff in fine print or upsell you after the fact. We include the features that actually matter from day one, because your phones should work exactly how you need them to, even on the most basic plan. These are the features that should come as standard, but usually don’t.
With Axxess Networks, you’re not opening a ticket and hoping someone responds soon; you’re calling a direct line and getting a human who knows your system, your setup and your business.
If your internet drops, we make sure your calls don’t. We’re the first VoIP provider to offer hot failover to 4G LTE, and we include it as standard, not as a paid add-on.
Our network operations team watches your connection 24/7, so if something slips, we’re already on it before your team has time to notice.
Every install includes a dedicated edge device that prioritizes voice traffic across your network, so you’re not competing with someone’s YouTube stream.
You’ll get big color displays, simple button layouts and hardware your team can use without training. No one’s fumbling through a menu to transfer a call.
Plug into Salesforce, Microsoft Teams, HubSpot, Zoho and over 200 other business tools, without needing dev time, third-party plugins or complicated setup.
This two-minute video walks you through the Axxess platform, what’s included in every plan and how our team makes the transition easy from day one.
Every plan includes unlimited calling in the US and Canada, mobile and desktop access, real-time call quality monitoring and concierge-level onboarding. The difference is how much control, flexibility and collaboration you need.
Just need phones that work every time you pick them up? Start here.
This is for when you’re fielding more calls, managing a growing team and need tools that help you keep up without slowing anyone down.
For when you’re adding locations, hiring fast and need full control over how your business communicates.
This is when you’re leading a team where every missed call costs money. This gives you the routing, tracking and visibility to stay ahead of it all.
We know what’s running through your head: what about my numbers, my current setup, my team, my contract? Here’s exactly what we handle and how we make it easy for you:
We manage the porting process for you from start to finish, so you won’t lose access, miss a call or have to chase down your old provider. Your numbers stay the same and your customers won’t notice a thing.
We build and configure everything behind the scenes while your existing setup keeps running. There’s no downtime, no disruption and no need to schedule after-hours cutovers.
Once your new system is in place, we take the time to walk your staff through exactly how to use it. We make sure everyone knows what to do, where to click and who to call if they need help.
We’ll review your current agreement with you, explain your options clearly and help you plan the transition at the right time, so you’re not stuck paying for two systems.
We only make the switch when everything is tested, stable and ready to go. You don’t need to prepare a backup plan because we already have one built in.
They stop apologizing for dropped calls during meetings. They stop refreshing ticket portals, hoping for a response. They stop duct-taping together tools that were never built to work together.
They get real support from people who actually pick up the phone; no bots, no bull. They get clear call quality, even when the internet doesn’t cooperate. They stop asking, “Why isn’t this working?” Most importantly, they get a platform that holds up under pressure and a team that takes ownership when something needs fixing.
“I will definitely be recommending Axxess to my friends and colleagues. The transition this morning was virtually seamless and painless, and the web-based training was quick and easily understandable. The phones are gorgeous and sleek, and easy to maneuver”
“We are a new customer of Axxess and we just recently had your phones installed in our store. I wanted to share with you how great it was to work with your staff. Everyone was incredibly courteous and patient with both myself and my employees throughout the process.”
“In all my years of telco I haven’t experienced the attention to detail and professionalism with a large phone system install. Everything was up and running perfectly, training was done and everyone was happy and I’m happy!”
Most people come to us with the same concerns: what’s included, how long will it take, will I lose service, is it really that simple? We’ve answered the most common questions below, but if you don’t see what you’re looking for, just reach out. We’re happy to talk it through.
Every plan comes with unlimited calling in the US and Canada, mobile and desktop access, concierge onboarding and real-time call quality monitoring. The difference is in the features. Scroll up to see exactly what’s in Lite, Pro, Elite and Call Center.
Yes, you can keep your existing numbers. We’ll handle the porting process for you. If your current phones are compatible, you can keep those too. If not, we’ll help you choose new ones that fit your needs.
Most businesses are fully transitioned within a few days, depending on the size of the setup. We’ll build a timeline that works around your schedule, and we’ll keep your current system live during the entire process.
With hot failover to 4G LTE, your calls stay active even if your primary internet connection goes offline. It’s automatic and it comes standard, not as an add-on.
Absolutely! Our system is built to support teams across multiple locations through mobile apps, remote call routing and real-time reporting that keeps everyone connected.
We offer flexible agreements and will walk you through every detail before you sign. If you ever need to make a change, you won’t be stuck. We’re easy to work with and transparent about the next steps.
If you’ve made it this far, you’re probably already done with slow support, missing features and systems that hold your business back. Let’s fix that. You can call us, email us or fill out a quick form; whatever feels easiest. There’s no pressure, no awkward sales pitch and no such thing as a stupid question. Ask us anything! If you just want to understand your options or talk through what might work best, we’ll take the time.
Need more info first? You can also visit our Testimonials, FAQs or Migration Guide.
Get in touch
We are rated with 200+ 5-star reviews. Click here to verify, and read our customer's reviews.
Headquarters
670 Sentry Parkway W
Suite 201,
Blue Bell, PA 19422
Quick Links
Login
