Pricing
Business Communications Without the Bloat
Choose the right license for the way each person, place or device communicates. Then add advanced communications, customer engagement, AI and automation where your business needs them.
Two places to start
$6.99
Common-area calling Hotel rooms, classrooms, conference rooms, hall phones and similar locations that need reliable calling and nothing else.$14.99
Full business communications The primary license for people. Calling, team messaging, mobility and reporting in one seat.Standard on Every License
Some things should not sit behind a premium tier. Reliability, support and security come with the license, whether you are paying $6.99 for a hall phone or $22.99 for your head of sales.
99.999% Uptime SLA
Built for businesses that cannot afford to lose communications.
24/7 Customer Support
Reach people who understand your environment, at any hour, on any license.
Single Sign-On
Security is not a premium feature. SSO is included on every license instead of sold as an upgrade.
Unlimited US and Canada Calling
Included from the entry license up. No per-minute math on domestic calls.
User Licenses
Choose by How People Work
Three licenses, priced per user per month. Mix them across your organization and pay for collaboration only where people actually use it.
Basic
For places and devices, not people
$6.99per user, per month
Essential calling for common-area phones. Built for hotel rooms, classrooms, conference rooms, hall phones and similar locations that need reliable calling without a full collaboration license.
Includes
- Unlimited US and Canada calling
- Call Path
- Analytics and reporting
- Single sign-on
- 24/7 customer support
- 99.999% uptime SLA
Pro
The primary license for people
$14.99per user, per month
A complete business communications license with collaboration, mobility and reporting. Everything a working user needs, without paying for capabilities they will never open.
Includes
- Unlimited US and Canada calling
- Team messaging and desktop chat
- Mobile app
- Analytics and reporting
- Single sign-on
- 24/7 customer support
- 99.999% uptime SLA
Elite
For your heaviest communicators
$22.99per user, per month
Everything in Pro, plus the capabilities customer-facing teams end up buying anyway. Built for the people who live on the phone.
Everything in Pro, plus
- AxxHD Conferencing
- Business SMS/MMS with 100 messages per month
- Call recording and transcription with 30-day retention
- CallerIQ
Prices are shown in U.S. dollars, per user, per month. Licenses mix freely: put a hall phone on Basic, your team on Pro and your customer-facing people on Elite.
Optional Capabilities
Add What Your Business Needs
Everything below is optional and priced on its own. Add it to the users who need it instead of upgrading everyone to reach one feature.
AxxHD Conferencing
Video meetings for teams that need more than a phone call.
Call Recording and Transcription
Capture calls and turn them into searchable text.
CallerIQ
Caller intelligence before the conversation starts, so your team answers informed.
SyncConnect
Writes the recording, transcript, AI summary, sentiment and action items back to your CRM automatically.
Microsoft Teams Integration
Bring Axxess Networks calling into the Teams client your people already keep open.
Call Center Agent
Adds contact center queue handling to a Pro or Elite user.
Call Center Supervisor
Adds supervisor visibility and coaching on top of agent capabilities.
Fax and eFax
For the industries and workflows that still run on fax, because plenty of them do.
AxxOmni Web Chat
Turn Your Website Into a Conversation
Connect website visitors directly to your team and make it easier for prospects and customers to start a conversation.
Web chat is licensed by agent, the same way your phone seats are. The monthly price covers the chat service and your first two web chat agents. Add agents as your volume grows.
AxxOmni Web Chat
$99.99
per month, including two web chat agents
- Live conversations with website visitors
- Chat handled in the same platform your team already uses
- Additional web chat agents at $29.99 per month each
Ask about conversation volume and usage terms for your traffic.
Axxess AI Assistant
Usage based
priced separately from user licenses
- Handles inbound calls
- Transfers calls to your people
- Unique extension for each AI agent
- Searchable text-to-speech voice selection
- Multiple language options
- Adjustable AI response behavior
- Custom system prompts and agent personalities
- Automation integrations
Tell us the call volume you want it to handle and we will size it.
AI Voice Agents
Put AI to Work
The AI Assistant is an AI agent, not a feature bolted onto a user license. You buy it when you have work for it.
Configure, deploy and manage AI-powered voice agents that handle routine inbound conversations automatically. Give each one its own extension, its own voice and its own job, and keep your people available for the calls that need a human.
Conversation Intelligence
Know More Before You Answer
CallerIQ gives your team context before the call. SyncConnect writes the recording, transcript, summary, sentiment and action items back to your CRM after it. Buy either one on its own, for the users who need it.
Why Axxess Networks
Enterprise Capability. Human Service.
Technology matters. So does what happens when you need help. Axxess Networks combines modern cloud communications with the responsive, hands-on service businesses often lose when they move to a large national platform.
Reliable
A 99.999% uptime SLA on every license.
Human
24/7 customer support, on every license.
Secure
Single sign-on everywhere, not sold as an upgrade.
Flexible
Add capabilities user by user instead of upgrading everyone.
Straightforward
Clear pricing built around what businesses actually buy.
Pay for What You Need
A common-area phone at $6.99. A full user at $14.99. Advanced capabilities added only where they earn their keep. Build the license mix around your business instead of around a vendor's packaging.
Pricing is shown in U.S. dollars and does not include taxes, surcharges or regulatory fees.