Taking Your Business Phone Home

business phone home

In March 2020, the American economy faced an unprecedented challenge. The Covid-19 virus hit and put a halt to business as we knew it. Workers were sent home. Industries were brought to a standstill. Employers and employees alike were anxious about the future of their companies. And, sadly, 60% of businesses that closed due to Covid-19 will never reopen. However, businesses that utilized unified communications (UCaaS) had a little less stress than competitors still on the […]

Keeping Your Customers Safe by Following E911 Regulations

E911 Regulations

Safety and protection are on the forefront of everyone’s minds with everything that the past year has brought. Keeping employees safe became a major priority for most businesses as the pandemic meant sending everyone home to work remotely. While this move was met with many sighs of relief, did you know you could potentially be breaking a law and putting your […]

4 UCaaS Features Small Businesses Need

UCaaS Features

Communication within a small business was once a simple thing. All you needed to do is stop by for a visit or make a call. However, with technology being what it is today, things have become so much more complex. There are telephone calls, online chats, and video calls just to name a few. Depending on what works for your small business, there may be different preferences when […]

When to Switch VoIP Providers

Switching VoIP Providers

We know that running a business comes with a whole bag of worries. We also know many businesses move to VoIP thinking it’s the perfect solution to their communication problems only to find out that all VoIP is not created equal. So how can you tell when it’s time to switch VoIP providers? There is […]

What is Jitter?

what is jitter

In telecommunication transmission systems, ensuring the quality of Service (QoS) is one of the main challenges. QoS, in this case, is used to refer to a set of technologies used to manage data traffic to achieve maximum bandwidth and to reduce network performance issues such as packet loss, error rate, and jitter on the network. Jitter, by and large, arises when there is a deviation from the true periodicity of a […]